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FAQ/Help - Trouble logging on?


Have you already registered and been issued with a password?

If so, please check the following:

  • Your Caps Lock is not on. Your logon details are case sensitive and must be entered exactly as they appear in the e-mail you were sent. To check that you are using the correct details, try requesting a password reminder using the link provided at the bottom of the logon box.
  • You have first party, session cookies enabled in your Browser window. If these are disabled, you will not be able to logon.
  • Your firewall settings are not set too high and blocking communications between your computer and the web site server. If you wish to keep these settings on high for general surfing, you can place trusted sites into your trusted site zone, which has lower firewall settings. The domain name to enter for our site is https:/www.marine-recruitment.com. (https denotes that it is a secure site)

Is your registered e-mail address still valid?

If not, then it is highly likely that your user account has been disabled. If we receive a failed delivery report for an e-mail address that has become invalid, we are obliged to stop sending mail to that address to avoid wasting the network resources of Internet and Mail Service Providers.

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